The member's replies to meetings
The member's page in Administration lists the meetings the member was invited to, with the reply: attending, declined or no answer. For past meetings, the number of yes, no and missing replies is shown at the top.
All features
A member who goes quiet is worth a call.
When a member stops replying to meetings, it is often noticed late. In Samli an administrator can see each member's replies to meetings and an activity score, so you know who to talk to.
The Activity tab for a member in Administration with the activity score and the member's replies to meetings.
An activity score for each member
The score is based on the last six months: how many of the meetings held the member said yes to, and in how many of the weeks the member used Samli. It is calculated once a week.
Statistics showing the number of users over time, by month.
Number of users over time
Under Statistics an administrator can see how the number of users in the organisation has developed, day by day or month by month, for the period you choose.
Bring the overview into the conversation
Use the activity overview to prepare for a one-to-one conversation or a membership renewal discussion. A member’s replies and use of Samli give you something specific to ask about. The figures are indicators, not an explanation of the member’s experience or a guarantee of retention.
From overview to follow-up
See what is included in every plan, and what the CRM module adds with contacts, notes and tasks.
Questions about the activity overview
No. Samli shows the member's reply to the invitation. Whether the member actually turned up is not recorded.
No. The activity overview is about members' use of Samli and their replies to meetings. It is not statistics on visits to your website.
The comparison on the pricing page shows what is included in each plan.
How do you know today who is drifting away?
Tell us how you follow up with members now. We will show you what the activity overview looks like with your meetings.